Shipping policy
Shipping Policy
Total delivery time: 10–14 business days from the day you order. This includes 1–2 business days to process your order and 9–12 business days in transit. Orders are not processed or shipped on weekends or public holidays.
Shipping Rates & Delivery Times
| Destination | Shipping Cost | Processing | Transit | Total Delivery Time |
|---|---|---|---|---|
| United Kingdom | Free | 1–2 business days | 9–12 business days | 10–14 business days |
Please Note
- Delivery times are estimates and may vary due to customs clearance, carrier delays, or high-demand periods.
- International orders may be subject to customs duties and import taxes, which are the responsibility of the customer.
- Once your order has been dispatched, you will receive a tracking number via email.
Tracking All orders include tracking. Please allow 3–5 business days after dispatch for tracking information to update.
Lost or Delayed Orders If your order has not arrived within 14 business days, please contact us at support@oxbeysupply.com and we will investigate with our shipping partner.